Last Updated:June 19, 2026
WA Connect IQ ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
1. Information We Collect
Information You Provide
We may collect:
* Name
* Email address
* Phone number
* Company information
* Billing information
* Support communications
Automatically Collected Information
We may collect:
* IP address
* Browser information
* Device information
* Usage statistics
* Cookies and analytics data
Messaging Data
To provide our services, we may process:
* WhatsApp Business account information
* Message metadata
* Contact information uploaded by users
We do not claim ownership of your customer data.
2. How We Use Information
We use the collected information to:
* Provide and improve our services
* Process payments
* Manage user accounts
* Deliver customer support
* Send service-related notifications
* Detect fraud and security threats
* Comply with legal obligations
3. Legal Basis for Processing
Where applicable, we process data based on:
* User consent
* Contractual necessity
* Legitimate business interests
* Legal compliance requirements
4. Data Sharing
We do not sell personal information.
We may share information with:
* Cloud hosting providers
* Payment processors
* Analytics providers
* Regulatory authorities, when legally required
5. Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure.
6. Data Retention
We retain personal data only as long as necessary to:
* Provide services
* Fulfil legal obligations
* Resolve disputes
* Enforce agreements
7. User Rights
Subject to applicable laws, users may request:
* Access to personal data
* Correction of inaccurate information
* Deletion of personal data
* Restriction of processing
* Data portability
Requests may be submitted through our support channels.
8. Cookies
We use cookies and similar technologies to:
* Maintain login sessions
* Improve website performance
* Analyse usage patterns
* Enhance user experience
Users may disable cookies through browser settings.
9. Third-Party Services
Our platform may integrate with third-party services, including WhatsApp Business Platform, Meta, payment gateways, analytics tools, and cloud providers.
Their use is governed by their respective privacy policies.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
11. International Data Transfers
Information may be processed or stored in countries outside your jurisdiction. Appropriate safeguards will be implemented where required.
12. Policy Updates
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.
13. Contact Us
For privacy-related inquiries:
Email: support@waconnectiq.com
Website: https://waconnectiq.taskmind.cloud